Frequently Asked Questions
Do I need to build the set before submitting it?
No. Built and unbuilt sets can both be assessed. You do not need to rebuild or dismantle the set before submitting details.
Do I need the original box?
No. The original box can improve value, but it is not essential.
Do I need the instructions?
No. Instructions can help improve value, but sets without instructions may still be considered.
What if some pieces are missing?
Substantially complete sets may still qualify. Please be honest about any known missing pieces, minifigures or accessories.
Do you buy loose mixed LEGO?
Loose mixed bulk bricks are generally not part of our normal cash-buying programme. Suitable genuine bricks may instead qualify for donation.
How is the offer calculated?
We consider completeness, condition, minifigures, instructions, packaging, demand and expected resale value.
Is the first offer final?
The initial offer is based on the information you provide and remains subject to physical verification.
Do you collect sets?
Not at this stage. Sets must be personally delivered or sent by courier after an offer has been accepted.
When will I be paid?
Payment is made after the set has been received and physically verified.
Am I required to accept the offer?
No. All offers are made without obligation.